Privacy Policy

Nexora Electronics ("we", "us") respects your privacy. This policy explains what personal information we collect when you visit or buy from our store, and how we use it, in line with UK GDPR and the Data Protection Act 2018.

What we collect

Contact and delivery details — name, email, phone number and addresses.
Order information — the products you buy, returns and order history.
Payment information — processed securely by our payment providers; we never store your full card details.
Device and usage data — such as IP address, browser and pages viewed, collected through cookies.

How we use it

To process and deliver your orders, handle returns and provide customer support.
To send order updates and, if you opt in, marketing emails (you can unsubscribe at any time).
To prevent fraud and keep our store secure.
To improve our website and products.

Who we share it with

Only with trusted service providers who help us run the store — including Shopify (our e-commerce platform), payment processors, and our fulfilment and delivery partners — and where required by law. We do not sell your personal information.

Your rights

You can ask to access, correct or delete your personal information, object to or restrict its processing, or withdraw consent. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).