FAQ

How long does delivery take?

Orders are processed within 1–3 working days and usually arrive within 7–12 working days. Every order is tracked and you will receive a tracking link by email.

Do your products come with UK plugs?

Yes. All mains-powered products are supplied with a UK plug or UK adapter.

Is there a warranty?

Every product is covered by our 12-month warranty against manufacturing faults. See our Warranty page.

Can I return an item?

Yes — you can return unused items within 30 days of delivery. See our Refund Policy.

Which payment methods do you accept?

We accept all major debit and credit cards, Apple Pay, Google Pay and PayPal (where available). Payments are processed securely and we never store your card details.

How can I contact you?

Use our contact form, email nexoraelectronics122@gmail.com or call +44 7988 593485 (Mon–Fri, 9am–5pm). We reply within 24 hours on working days.

Nexora Electronics, Unit 20 A13, Withworth House, 28 Charles Street, United Kingdom.